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VHTRC Participant Survey Results

Event: Massanutten Mt. Trails 100 Mile
Date:   May 14-15, 2011

Thank you to those who participated in our survey of runners in the 2011 Massanutten Mountain Trails 100 Miler. Here is a report of the results.

The Survey

We sent a request to participate in the survey to the 195 starters in the 2011 MMT. We received responses from 119 (61%) of the runners.

For each question, there was a required rating response and an optional comment box. We have listed the average rating and the number of each possible response. (See the note at the top of questions 1 to 11 for further explanation.)

We have provided a summary of the comments. To encourage candid responses, we do not make specific comments public.

In the preamble to the survey we said, "we are aware that the parking and the awards ceremony both need improvement," and implied that responders need not bother commenting on those points. Consequently, any absence of comment on these two points should be considered in that light.

All of the raw data has been (or will be) shown to those in management of MMT and the VHTRC board. (As we noted in the survey, no version of the data connects a respondent's name with any response, although a few respondents included their names.) If you responded to the survey, we have heard you.

If you have any question about the survey, or have any further comment, you may e-mail the race director, Kevin Sayers, at kevin.sayers@yahoo.com or the VHTRC president, Alan Gowen, at alangowen@gmail.com.

Thank you for taking the time to complete this survey. We appreciate your time and your opinions.

The VHTRC Board
July 1, 2011

 

Survey Results

First, a bit about you...
A. Sex:
Male 104 (87%)| Female 15 (13%)
B. Prior 100 mile trail runs completed:
None 24 (20%) | 1-2 29 (24%) | 2-5 27 (23%) | 6 or more 39 (33%)
C. Prior MMT Finisher?
Yes 55 (46%) | No 64 (54%)
Numbers in red below are the average ratings for each question. Questions 1 to 10 were rated on a three point scale. 1 = Great, 2 = OK, 3 = Needs Improvement. Question 11 was rated on a five point scale. For all questions, a "perfect" score would be 1. The higher the score, the less favorable the rating.
1. The MMT web site was... 1.20
Great 97 (82%) | OK 20 (17%) | Needs Improvement 2 (2%)
Comments:
2. The MMT entry and waiting list procedure was... 1.13
Great 103 (87%) | OK 16 (13%) | Needs Improvement 0 (0%)
Comments:
3. The quality of the entrant shirt was... 1.53
Great 67 (57%) | OK 40 (34%) | Needs Improvement 11 (9%)
(1 did not answer)
Comments:
4. The pre-race briefing was... 1.45
Great 53 (58%) | OK 37 (40%) | Needs Improvement 2 (2%)
(26 did not attend and 1 did not answer)
Comments:
5. The pre-race meal on Friday was... 1.55
Great 39 (53%) | OK 29 (39%) | Needs Improvement 6 (8%)
(44 did not attend and 1 did not answer)
Comments:
6. The course markings were... 1.28
Great 88 (74%) | OK 29 (24%) | Need Improvement 2 (2%)
Comments:
7. The aid stations were... 1.08
Great 110 (92%) | OK 9 (8%) | Need Improvement 0 (0%)
Comments:
(Please include what you most liked and what you would like to see but didn't at the aid stations.)

8. The post race food was... 1.48
Great 49 (59%) | OK 28 (34%) | Needs Improvement 6 (7%)
(35 did not attend and 1 did not answer)
Comments:
9. The post race atmosphere was... 1.40
Great 58 (66%) | OK 25 (28%) | Needs Improvement 5 (6%)
(30 did not attend and 1 did not answer)
Comments:
10. The live updates on the Web were 1.66
Great 32 (52%) | OK 19 (31%) | Need Improvement 11 (18%)
(57 didn't observe/no opinion)
Comments: (Please note how important the live updates were to your friends and relatives)
11. Based on your experience this year, do you want to run the MMT again? 1.63 (based on five point scale)
Definitely - 80 (67%)
Probably - 17 (14%)
Might/might not - 11 (9%)
Probably not - 8 (7%)
Definitely not - 3 (3%)
Please tell us why or why not:

Overall Comments/Recommendations